How to
Step-by-step guides for common tasks and workflows clients perform when using the Debitura platform.
4 articles
Clients: How to create and submit a caseThis guide walks you through creating a debt collection case in Debitura. After completing these steps, your case enters the validation queue and progresses toward assignment to a collection partner.
Clients: How to add, update, and archive bank accountsThis guide explains how to manage bank accounts in Debitura. Bank accounts determine where recovered funds are sent after successful collection.
Clients: How to manage email preferences and notification settingsThis guide explains how to control which emails you receive from Debitura. You can adjust your notification preferences to reduce inbox volume while staying informed about important case updates.
Clients: How to use webhooks to get real-time case updates in your own system(s)Webhooks let Debitura automatically notify your systems when events occur on your collection cases, such as case creation, status changes, payments, or messages. This guide explains what webhooks are available…