Referral Partners: Revenue sharing and financial reconciliation

Referral partners earn a share of Debitura's platform revenue, not the total amount collected from the debtor. When a debtor pays, the collection partner keeps the majority of the success fee. Debitura takes a platform fee from that success fee. Your referral fee is a percentage of Debitura's platform fee.

For a full overview of what triggers fees and how attribution works, see Referral program overview.

Your referral fee is calculated as a percentage of Debitura's platform revenue on each payout. The typical referral fee is 50% of Debitura's earnings, though the exact percentage is defined in your partnership agreement.

Example:

The fee percentage is frozen when your referral partnership link is established (snapshot). This means changes to your agreement terms do not retroactively affect fees already calculated.

For details on how success fees and platform fees are structured, see Payments, payouts & invoicing.

Not every case handled by one of your clients generates a referral fee. Whether fees are owed depends on how the client relationship was established.

If your platform brought the client to Debitura (the client did not exist in Debitura before your integration created their account), the client is attributed to you. You earn referral fees on all cases from this client, regardless of how the case was created — whether through your API, the Debitura web app, CSV import, or any other method.

If the client already existed in Debitura before your integration linked them, the client is non-attributed. You earn referral fees only on cases submitted through your platform (using your bearer token). Cases the client submits directly through the Debitura web app or other channels do not generate fees for you.

The Earnings view in your Referral Partner Dashboard uses six status tabs to show where each fee is in the payment lifecycle. Here is what each status means and what action, if any, is needed from you.

The debtor has paid, but the collection partner has not yet paid Debitura’s platform commission and no platform invoice has been issued. Your fee amount is estimated and can still change with exchange rate fluctuations. No action is needed from you.

The collection partner has paid Debitura’s commission. Your fee amount is now locked in USD and will not change with exchange rates. The transaction has not yet moved to the invoicing stage.

Debitura has issued a platform invoice to the collection partner, but payment has not yet been received. Your fee amount is already locked in USD (set at the Confirmed stage). No action is needed from you.

The fee is confirmed and ready for you to include in your next monthly invoice to Debitura. This is your action point - transactions in this tab should be invoiced at month end.

You have invoiced Debitura for the fee. Payment is pending according to the terms in your partnership agreement.

Debitura has paid your invoice. The revenue cycle for this fee is complete.

Referral partners invoice Debitura monthly for recognized fees. The typical workflow is:

Payment terms are defined in your partnership agreement. A common arrangement is Net 10 business days after invoice receipt.

Because Debitura operates across multiple currencies, all reporting amounts are shown in USD for consistency. Exchange rates are applied using rates from a third-party exchange rate service.

Key points:

You can monitor your revenue in two ways:

If you believe a fee amount is incorrect, contact the partnerships team at [email protected] within 30 days of the report being generated. Include the payout reference, the expected amount, the actual amount, and the reason for the dispute.

Debitura will investigate and, if an error is found, adjust the next month's invoice with a credit or debit for the difference. During the investigation, the disputed fees are set to a "Disputed" status and excluded from monthly totals until resolved.