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Collection Partners: Partner Balance - fields, calculations, and common questions

Partner Balance is a ledger in the partner portal that shows all recorded payments and payouts for your cases. Use it to track your earnings, amounts transferred to clients, Debitura's revenue share, and any outstanding items.

Updated over 2 weeks ago

What is Partner Balance?

Partner Balance is a menu item on the partner site that displays every payment you have recorded and the corresponding payout (how each payment was split). You can review what you have earned, what has been sent to clients, and what remains outstanding.

Where to find it: Open Partner Balance in the partner portal.

Fields and their meanings

Each row in Partner Balance represents either a payout (created when a payment is recorded on a case) or a revenue item (hourly rates, fixed fees). The table supports column customisation; you can show or hide columns using the column picker. The default visible columns are:

Column

Description

Case id

Invoice reference. Links to the case detail page.

Client

Creditor name. Links to the client detail page.

Managed by

Managing partner name with contact details on hover.

Payment date

Date the payment was recorded (sortable).

Revenue

Your portion of the payment, shown with currency code.

Debitura fee

Debitura’s revenue share amount with currency code.

Revenue category

Either “Success Fee” or “Hourly Rate / Fixed Fee”.

Commission status

Tracks whether Debitura’s share has been settled.

Debitura Invoice Status

Platform invoicing lifecycle status.

See more

Link to edit the payment or revenue entry.

Additional columns (hidden by default)

These columns are available through the column picker but are not shown by default:

Column

Description

Client Reference

The creditor’s own reference for the case.

Partner reference

Your internal reference for the case.

Debtor name

Name of the debtor.

Date created

When the payout record was created (sortable).

Success fee

Success fee percentage (e.g. 9.50%).

Debtor payments

Total payment amount from the debtor.

How calculations work

Revenue share percentages

Debitura's share of your earnings depends on the case type and your partnership agreement. The standard setup is:

  • Pre-legal cases: 40% for Debitura, 60% for you

  • Legal cases: 20% for Debitura, 80% for you

These percentages can be customised in your partnership agreement. The system determines whether a payout is pre-legal or legal based on the case lifecycle state.

📋 Non-Exclusive Partners

Legal Network partners have a 0% revenue share to Debitura. You keep all fees collected from clients. Instead of revenue share, you provide SEO value through your referral link.

Calculation example

A debtor pays you directly. The payment is 10,000 EUR on a pre-legal case with a 9.5% success fee:

  • Success fee: 950 EUR

  • Debitura Revenue (40% of 950): 380 EUR

  • Your portion (60% of 950): 570 EUR

  • Creditor Amount: 9,050 EUR (payment minus your fee)

When figures update

Every payment you record immediately creates a matching payout. The split is calculated at the moment of recording using:

  • Your revenue share percentages

  • Your commission type

  • The case's pre-legal or legal status

  • The exchange rate at the time of payment (if applicable)

Amounts are stored in both the original currency and USD equivalents for reporting purposes.

Commission Payment Status explained

This field tracks whether Debitura has received its share from you:

Status

Meaning

Unpaid

Debitura’s share has not yet been paid. This is the default when the client received the payment directly. Items approaching 10 days show a yellow badge; items over 10 days show a red overdue badge.

Paid

You have settled Debitura’s share. This happens automatically when you (the partner) receive the payment directly from the debtor.

Credited

The commission has been written off as uncollectible (admin action only).

N/A

Revenue items (hourly rates, fixed fees) have no commission status.

How Partner Balance relates to "Add Payment"

When you report a recovered payment on a case, the system:

  1. Creates a Payment record with the amount, recipient (you or the client), and date.

  2. Immediately creates a Payout record that calculates how the payment is split.

  3. Updates the case's outstanding balance.

  4. Adds the payout to your Partner Balance.

If you received the payment directly, the Commission Payment Status is automatically set to "Paid" because you already hold the cash. If the client received the payment, the status remains "Unpaid" until you settle with Debitura.

Two payment flows

  • Debtor pays you: You deduct your fees and transfer the remainder to the client. Commission is marked paid automatically.

  • Debtor pays the client: You invoice the client for your fees. Once paid, you update the commission status. See How to handle direct payments to the client.

Monthly invoicing

At the end of each month, Debitura:

  1. Queries all payouts where Commission Payment Status = Paid within that month.

  2. Calculates its share based on your revenue split.

  3. Issues a single invoice to you for that amount.

Unpaid payouts are not invoiced until commission is settled.

Related resources

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