Reference
Factual reference material for collection partners, including statuses, rules, data fields, and supported documents.
8 articles
- Collection Partners: Monthly update cadence rulesThis reference page explains the monthly case update requirements for collection partners with active cases, and when they do not apply. Updates keep creditors informed and are tracked in your…
- Collection Partners: Contract pack (SDCA + PoA) and what you receive per caseThis reference page lists the contract documents collection partners sign when joining Debitura and summarizes what partners receive for each case they handle. Contract requirements differ between Exclusive Partners and…
- Collection Partners: Partner Balance - fields, calculations, and common questionsPartner Balance is the partner-portal ledger of recorded payments and payouts for your cases, with a separate tab for the invoices Debitura issues you. Use it to track earnings, commission…
- Collection Partners: Case status definitions and allowed actionsThis reference page lists the case lifecycle statuses and close codes you will meet as a collection partner, along with the actions you can take at each stage. Legal Network…
- Collection Partners: File permissions and client visibilityQuick reference for how file permissions work in Debitura, including what you can upload, download, and delete, and which client files are visible to you as a collection partner.
- Collection Partners: VAT & taxes: Guidance for partner invoices and Debitura revenue shareThis reference explains how VAT (and sales tax) works on the invoices you send to clients for your collection fees, and on the invoices Debitura sends to you for the…
- Collection Partners: How to Pay Your Debitura InvoiceDebitura invoices are issued through Stripe. Pay from the Invoices tab in Partner Balance, online by card using the link on your invoice, or by bank transfer using the details…
- Collection Partners: Webhook events (business meaning glossary)A business-meaning glossary of the seven Collection Partner webhook events: when each fires and what it signals.