What Debitura is (and is not)
Debitura is a software intermediary that operates the debt collection platform. Debitura does not act as a debt collection agency or law firm; regulated collection and legal work is carried out by licensed local partners in the debtor's jurisdiction. Debitura does not provide legal advice.
The platform connects clients (creditors) with vetted collection partners and provides the portal where cases are managed. Debitura maintains the software, manages case communication, and ensures data privacy and compliance.
Services Debitura offers
Debitura provides the following services to support debt recovery:
1. Pre-legal (amicable) debt collection
Debitura routes each claim to local experts in the debtor's country for pre-legal recovery. Collection partners focus on skip tracing, multi-channel outreach (letters, email, SMS, calls), negotiation, and payment plans. Clients track progress through the platform dashboard.
2. Optional legal escalation support
If amicable collection is unsuccessful or a claim is disputed, Debitura can facilitate legal escalation by sourcing competitive, fixed-price quotes from vetted local law firms. Clients decide whether to proceed with litigation; there is no obligation.
3. Case management, transparency, and reporting
Debitura provides a browser-based dashboard for clients to submit cases (single or bulk), manage tasks and documents, communicate with the handling partner via case chat, and follow a case timeline with standardised reporting and portfolio-level visibility.
4. Integrations and API-based automation
Debitura supports integrations and a debt-collection API so clients and software platforms can create and manage cases and retrieve real-time updates directly from their existing systems.
5. Partner network access
Debitura operates a partner network where collection firms and law practices can apply to receive inbound cases in their jurisdictions and upload outbound cases for international recovery through the same platform. See the partner program overview for details.
Who Debitura helps
Clients (businesses owed money)
SMEs and small teams: Business owners, finance leads, and AR staff who need a fast, low-admin way to pursue overdue domestic or foreign invoices without upfront cost.
Enterprises and multinationals: Credit-control, treasury, and AR operations that need centralised oversight across many markets, reducing vendor fragmentation, standardising reporting, and integrating debt collection into enterprise workflows.
Clients access the platform at app.debitura.com.
Collection partners (agencies and law firms)
Local debt collection agencies and law firms that recover debts through the Debitura network. Collection partners can receive inbound cases in their home markets via Debitura's lead generation and workflow standardisation, and expand cross-border reach by uploading outbound cases for international recovery.
There are two main partner types based on how cases are assigned and how revenue is structured:
Exclusive Partners receive automatic case assignments for specific jurisdictions under standard Standard Debt Collection Agreement (SDCA) terms.
Legal Network Partners receive lead notifications and submit competitive quotes with custom pricing.
See Understanding partner types: Exclusive vs Legal Network for a detailed comparison.
Collection partners access the platform at partner.debitura.com.
Referral partners (software and platform providers)
External SaaS platforms (such as accounting software, ERP/CRM tools, or AR automation platforms) that embed Debitura's debt collection capabilities into their own products via API integration. Referral partners act as a channel to bring clients and cases to Debitura; the actual debt recovery is still performed by collection partners.
See the referral program overview for program details.
Geographic coverage
Debitura supports debt recovery in 183 countries through a global network of vetted local collection agencies and law firms. See Countries & jurisdictions: coverage for details.
How pricing works
Debitura operates on a "No Cure, No Pay" model:
No upfront platform fees or subscriptions
A success fee applies only when debt is successfully recovered
Success fee percentages depend on claim size, region, and debt age
Legal action (if chosen) is separately priced and governed by arrangements with the selected law firm.
Impact by actor
Client
Submits cases through the platform and tracks progress via the dashboard
Signs the Standard Debt Collection Agreement (SDCA) before submitting claims
Pays success fees only when debt is recovered; no upfront costs
Collection Partner
Receives inbound cases assigned by Debitura or wins cases via competitive quotes
Performs the actual debt recovery work (skip tracing, outreach, negotiation, legal action)
Earns success fees on collected amounts; exclusive partners share revenue with Debitura
Referral Partner
Integrates Debitura's API into their own software product
Creates clients and submits cases programmatically on behalf of their users
Earns referral fees when cases result in successful collections
Debtor
Contacted by the local collection partner handling the case
May negotiate payment or arrange instalment plans through the partner
Debtor data is managed in compliance with GDPR and local regulations
Debitura
Operates and maintains the platform software
Routes cases to appropriate collection partners
Provides standardised contracts, reporting, and communication tools
Earns revenue share from exclusive partner collections
What to expect
Debitura centralises intake, communication, status tracking, and reporting in one system. Instead of managing multiple agencies, contracts, and reporting formats across jurisdictions, users work through a single platform with standardised terms and transparent pricing.
Each case is handled by licensed local specialists in the debtor's jurisdiction, combining on-the-ground capability with centralised oversight. Recovery outcomes depend on factors such as debtor solvency, documentation quality, and claim age; recovery is not guaranteed.
Next steps
Clients: Getting started with Debitura
Collection Partners: Getting started with Debitura
Referral Partners:Getting started with Debitura