Collection Partners: Partner program overview

What it is

The Debitura partner program connects collection agencies and law firms with clients (businesses owed money) who need help recovering overdue debts. Debitura operates as a technology platform, not a collection agency itself. The platform handles marketing, sales, and case intake, while partners conduct the actual debt recovery work.

Partners access and manage their assigned cases through the partner portal. All funds flow directly between partners and clients, with Debitura invoicing partners for its revenue share only after successful recovery.

Why it matters

Understanding how the partner program works helps you know what to expect as a collection partner. Your partner type determines how you receive cases, what pricing terms apply, and how much of your earnings you share with Debitura.

Key benefits of partnering with Debitura include:

Client acquisition: Debitura drives marketing and sales, delivering pre-vetted cases ready for action
Global reach: Offer international recovery across 183 jurisdictions through one platform
User-friendly tools: The portal makes case management simple and transparent
No upfront cost: Revenue sharing applies only after successful recovery

The two partner types

Debitura works with two types of collection partners, each with different arrangements. For a detailed comparison, see Understanding partner types: Exclusive vs Legal Network.

Exclusive Partners commit to handling all pre-legal debt collection cases in specific jurisdictions. They work under Debitura's standard terms and receive cases automatically.

Automatic case assignment based on jurisdiction and claim parameters
Standard pricing under the Standard Debt Collection Agreement (SDCA)
40% revenue share to Debitura on pre-legal work, 20% on legal work
Exclusive coverage for one partner per jurisdiction
Must accept valid cases unless a conflict of interest exists
6-month exclusive collection period on assigned cases

📋 Non-Exclusive Partners (Legal Network)

Legal Network partners receive lead notifications and submit competitive quotes for cases. They operate without guaranteed case flow and set their own pricing. Key differences from Exclusive Partners:

Quote-based assignment: receive leads and submit competitive bids
Custom pricing: set your own rates (hourly, flat fee, success fee, or hybrid)
0% revenue share to Debitura: partners keep all fees collected
No exclusivity: multiple partners can bid on the same case
Can decline freely: no obligation to quote on every lead
Must maintain an active referral link

Contracts and agreements

Partners sign standardized documents to ensure clarity for all parties. See Contract pack (SDCA + PoA) for details on what you receive per case.
Partnership Agreement: Defines roles, exclusivity, and revenue share terms. Exclusive partners sign this before receiving cases.
Standard Debt Collection Agreement (SDCA): Establishes the terms for pre-legal debt collection, including no-cure-no-pay pricing, payment handling, and the 6-month collection period. Both clients and partners must sign this. You can sign or update your SDCA on the Contracts page in your partner portal.
Power of Attorney (PoA): Authorizes you to act on the client's behalf for each new client relationship. Clients sign this before their first case with a specific partner. See Power of Attorney (PoA) for details.

📋 Non-Exclusive Partners

Legal Network partners can view leads and submit quotes without signing the SDCA upfront. However, if you create and submit your own cases to the platform, you must sign the SDCA first.

Case flow

How you receive cases depends on your partner type. For complete details, see How case allocation works.

For Exclusive Partners:

A client submits a case to Debitura
The system matches the case to the exclusive partner based on jurisdiction, claim amount, and debtor type
The case is automatically assigned to your dashboard in Pending Verification status
You review and approve the case to begin collection
For standard pre-legal cases, SDCA pricing applies automatically
For non-standard cases (disputed, complex), you may submit a custom quote

📋 Non-Exclusive Partners

Legal Network partners receive lead notifications when cases match their criteria. You submit competitive quotes with your own pricing, and clients select from available quotes. If your quote is accepted, the case moves to your dashboard.

Revenue and pricing

For Exclusive Partners, standard success fees are calculated based on claim size, region, and debt age as defined in the SDCA. Partners keep all recovery fees and interest collected from debtors. See Success fees: how pricing is calculated for fee tiers.

Debitura's revenue share is as default:

Pre-legal cases: 40% of success fees go to Debitura, 60% to the partner
Legal cases: 20% of success fees go to Debitura, 80% to the partner

Debitura invoices partners for this share only after successful recovery. For details on billing, see Commission models and revenue share.

📋 Non-Exclusive Partners

Legal Network partners pay 0% revenue share to Debitura. You keep all fees collected from clients. Instead of revenue share, you contribute SEO value through maintaining an active referral link on your website.

Partner responsibilities

As a Debitura partner, you are expected to:

Start promptly: Begin collection within 24 hours of receiving a new case
Communicate via the platform: Use Debitura for all client communications and provide weekly updates
Respond quickly: Answer client inquiries within 2 working days
Resolve tasks: Complete any tasks in your dashboard within 48 hours
Follow minimum service levels: Meet baseline requirements for debtor contact based on claim size
Accept valid cases: Exclusive partners must accept all valid cases unless there is a conflict of interest or other justified reason