Understand Debitura
Explanations of how Debitura works for collection partners, including responsibilities, processes, and expectations.
19 articles
- Collection Partners: Collection Partner API and integration overviewA use-case-level overview of the Collection Partner API: what it is for, when an API integration is the right path, what you can build, how it works at a high…
- Collection Partners: How your commission is calculated on partial paymentsWhen a debtor pays only part of what they owe, the platform splits the payment pro-rata between you and the client. This article explains the formula, walks through a worked…
- Updated Debt Collection Agreement (2026)What has changed for Collection Partners and what you need to do before March 25, 2026.
- Collection Partners: Pricing rules and commission typesThis article explains how pricing works for cases you handle through Debitura, including success fee calculation, age-based surcharges, and commission models.
- Collection Partners: How complaints workDebitura provides a structured complaint process so that quality concerns raised by clients are handled fairly and transparently.
- Collection Partners: Understanding partner types - Exclusive vs Legal NetworkDebitura works with two types of Collection Partners, each with different case assignment methods, pricing models, and commercial terms. This article explains how each partner type operates.
- Collection Partners: Legal setup when you submit cases via your Partner account (acting as a client)When you submit cases to Debitura's network on behalf of your own clients, you assume the role of "Client" in the platform's workflow. This means the standard Standard Debt Collection…
- Collection Partners: Partner billing to Debitura and reconciliationWhen you recover payments as a collection partner, Debitura takes a revenue share of your revenue. This article explains how that billing relationship works, when you receive invoices from Debitura,…
- Collection Partners: Flow of funds - debtor pays you vs debtor pays the clientWhen a debtor pays, the money can go to either you (the collection partner) or directly to the client. This article explains both payment flows, how to report each scenario…
- Collection Partners: Referral link requirements for Legal Network partnersLegal Network partners must maintain an active referral link (backlink) to Debitura on their website to access leads and submit quotes.
- Collection Partners: Partner program overviewThis article explains how Debitura's partner program works for collection agencies and law firms. It covers the two partner types, their differences in contracts and case flow & how revenue…
- Collection Partners: Commission models and revenue share (how Debitura is paid)Debitura earns revenue by taking a percentage of the success fees you collect. This article explains how the revenue share works, how commission is calculated, and how the amounts flow…
- Collection Partners: Performance scoring and quality expectationsDebitura evaluates collection partner performance using a Quality Score based on five weighted components: collection effectiveness, client ratings, support quality, SLA compliance, and regulatory compliance.
- Collection Partners: Managing partner role - handling cases with other collection partnersAs a managing partner, you submit debt collection cases on behalf of your own clients and forward the work to another collection partner through Debitura. You remain the client's main…
- Collection Partners: How case allocation works - matching logic and distributionDebitura automatically matches new debt collection cases with the right collection partner based on geographic coverage, claim details, and partner configuration.
- Collection Partners: How Debitura Vets Clients (Credit Assessment and Due Diligence)Before any creditor is onboarded to Debitura and allowed to submit collection cases, Debitura conducts a structured credit assessment and due diligence check.
- Collection Partners: Auto-generated case summaries - what they are and when they appearHow Debitura's AI-generated PDF case summaries work, when they appear on your cases, what they contain, and how you can use them.
- Collection Partners: Pending Verification warnings and case auto-closureHow the day-14/21 Pending Verification warnings work, what counts as acting on a case, and what happens after 30 days.
- Collection Partners: Automate your monthly case updatesSend us your payment and activity data and the monthly case update stops for all your cases. What we need, both routes, and the case reference.