Understand Debitura
Explanations of how Debitura works for collection partners, including responsibilities, processes, and expectations.
14 articles
Updated Debt Collection Agreement (2026)What has changed for Collection Partners and what you need to do before March 25, 2026.
Collection Partners: Pricing rules and commission typesThis article explains how pricing works for cases you handle through Debitura, including success fee calculation, age-based surcharges, and commission models.
Collection Partners: How complaints workDebitura provides a structured complaint process so that quality concerns raised by clients are handled fairly and transparently.
Collection Partners: Understanding partner types - Exclusive vs Legal NetworkDebitura works with two types of Collection Partners, each with different case assignment methods, pricing models, and commercial terms. This article explains how each partner type operates.
Collection Partners: Legal setup when you submit cases via your Partner account (acting as a client)When you submit cases to Debitura's network on behalf of your own clients, you assume the role of "Client" in the platform's workflow. This means the standard Standard Debt Collection…
Collection Partners: Partner billing to Debitura and reconciliationWhen you recover payments as a collection partner, Debitura takes a revenue share of your revenue. This article explains how that billing relationship works, when you receive invoices from Debitura,…
Collection Partners: Flow of funds - debtor pays you vs debtor pays the clientWhen a debtor pays, the money can go to either you (the collection partner) or directly to the client. This article explains both payment flows, how to report each scenario…
Collection Partners: Referral link requirements for Legal Network partnersLegal Network partners must maintain an active referral link (backlink) to Debitura on their website to access leads and submit quotes.
Collection Partners: Partner program overviewThis article explains how Debitura's partner program works for collection agencies and law firms. It covers the two partner types, their differences in contracts and case flow & how revenue…
Collection Partners: Commission models and revenue share (how Debitura is paid)Debitura earns revenue by taking a percentage of the success fees you collect. This article explains how the revenue share works, how commission is calculated, and how the amounts flow…
Collection Partners: Performance scoring and quality expectationsDebitura evaluates collection partner performance using a Quality Score based on five weighted components: collection effectiveness, client ratings, support quality, SLA compliance, and regulatory compliance.
Collection Partners: Managing partner role - handling cases with other collection partnersAs a managing partner, you submit debt collection cases on behalf of your own clients and forward the work to another collection partner through Debitura. You remain the client's main…
Collection Partners: How case allocation works - matching logic and distributionDebitura automatically matches new debt collection cases with the right collection partner based on geographic coverage, claim details, and partner configuration.
Collection Partners: How Debitura Vets Clients (Credit Assessment and Due Diligence)Before any creditor is onboarded to Debitura and allowed to submit collection cases, Debitura conducts a structured credit assessment and due diligence check.