To qualify for standard "No Cure, No Pay" collection, a case must meet all of these:

Our core is collecting from businesses across borders. For a larger portfolio of consumer claims, contact us: we run it as a project, and the local partners agree the terms before any case is uploaded.

Every new case must meet the base minimum that applies to it, however it is created - in the portal, through an integration or through the Customer API. The base minimum defaults to $100 USD (or the equivalent in its currency). A minimum agreed for your exact client/collection-partner relationship takes precedence, then the effective collection partner's minimum (the managing firm's, where applicable), then the $100 platform default. The first configured value wins, including zero. For example, if your arrangement sets a $50 minimum, a matched $75 claim against a debtor outside the US can be submitted; if it sets a $200 minimum, a $150 claim is refused before the case is created. A case below the base minimum that applies is never created: in the case-creation form you see a validation error. Clearing the base minimum does not bypass the separate US, no-match or private-debtor (B2C) minimums below.

After a case is created, automatic validation checks the minimum again, using the same configuration: a minimum agreed in your client-partner arrangement takes precedence, then the collection partner's own minimum, and the $100 platform default applies when neither is set. A case whose base-minimum check was skipped when it was created can be held here, and it goes to internal review with no notification to you. If you are unsure which minimum applies to your account, ask in your support conversation before submitting borderline claims.

Higher minimums apply in specific scenarios. Two of them depend on the debtor type:

The other two make up the admission minimum, the platform's own intake floor for your claim. Which one applies depends on whether an exclusive collection partner matches the claim, and both apply to company and private debtors alike, for any claim type:

A matched case outside the US has no admission minimum on top of the base minimum, but the market minimum described below still applies. The base and US minimums also apply to cases created through the Customer API and the Referral Partner API. The no-match minimum does not, because those two APIs reject every case without an exclusive partner match, at any amount.

The disputed and non-standard minimums apply to private (B2C) debtors only. Claims against company (B2B) debtors bypass those two gates even when disputed or non-standard - but the base minimum, the admission minimum and every other eligibility check still apply.

For non-USD claims, amounts are converted to USD at current exchange rates. The base minimum and the four higher minimums above are enforced in the case-creation wizard: if your claim is below one that applies to you, the form blocks submission and the error message shows the equivalent in your claim currency. For example, a US case below $500 is stopped at the end of step 2 with the message "US cases require a minimum claim amount of $500 USD", and a case below $3,000 USD-equivalent with no exclusive partner match is stopped at step 3, the partner-matching step. All five are also checked again when the form is submitted. One caveat on that: the gates need a working currency conversion, and if the rate lookup fails they are skipped rather than applied. Automatic validation works differently - a case it holds was already created, so there is no form error; it is routed to internal review, with no notification to you.

The market minimum belongs to the partners rather than to the platform: it is the lowest claim a collection partner covering the debtor's jurisdiction takes for that debtor type, and it can be higher than the platform minimums. It decides whether an exclusive partner matches your claim, and so which admission minimum applies: a claim below the market minimum finds no exclusive partner match, and the $3,000 USD-equivalent no-match minimum then applies. Raising the amount can change the answer, because a larger claim can start matching a partner.

Because the market minimum and the match depend on the country, the debtor type and the amount, this page does not list a figure per country. There is no single US market minimum: it depends on the state and the debtor type, and is checked live. To check a specific claim, start it in the case-creation form: if the claim is below a minimum that applies, the form stops it and names the minimum before anything is submitted. You can also ask Debitura support with the debtor's country (and state, for the US), the debtor type, the amount and the currency. That answer is a general estimate, not an acceptance, and other checks can still apply.

The SDCA requires supporting documentation based on the claim size (§04.4):

The Collection Partner may request additional documentation at any time via the platform.

Two claim types qualify for automatic assignment and standard success fees:

Other claim types (Breach of Contract, Property Damage, Personal Injury, Defamation, Product-Related Claims, Other) fall outside standard pricing - the collection partner may take the case at the standard rate anyway, or offer a custom quote instead.

The Standard Debt Collection Agreement (SDCA) covers undisputed monetary claims only. A case qualifies when the dispute status is either "Not Disputed" or "Unknown."

If the debtor disputes the debt, the case cannot proceed under standard terms. See disputed claims for what happens when a debtor contests the debt.

Debitura operates in jurisdictions worldwide where we have collection partners. The debtor's location determines which partner handles the case. For details on available regions and coverage rules, see Countries and jurisdictions.

For pricing purposes, jurisdictions are grouped as either "European" or "International":

Debitura does not accept cases from the following industries due to regulatory compliance, legal risk, and operational constraints:

Cases from prohibited industries are automatically screened during validation. If a case is flagged, it is held for Debitura admin review. The screening focuses on the creditor's primary business model, so companies that incidentally serve some prohibited-sector clients are not blocked.

After you submit a case, Debitura's automated validation engine runs approximately 1 hour after submission. This delay is intentional - it gives you time to notice and correct data entry errors before the system sends a formal notification. If all checks pass, the case advances automatically. If an issue is found that you can fix, you receive a task with a 7-day deadline and an email listing what is needed.

The following 6 types of issues can result in a request sent to you:

The claim amount and currency checks are two branches of the same underlying rule, which is why the list above shows seven rows for six issue types.

If your case is flagged because your account looks like a private individual, upload your business registration document to clear it. Sole traders and freelancers are eligible creditors when they invoice under a registered business or sole proprietorship - the test is registration, not company size or legal form. If you invoice purely in your own name, with no business registration, the case cannot proceed.

4 further checks are handled internally by Debitura - you are not notified for these. If your case appears on hold with no action requested from you, Debitura may be reviewing it for a prohibited industry, a claim amount below the minimum that applies to your account, a signature concern, or a duplicate case. A team member will contact you if needed.

Standard fixed pricing does not apply automatically in these cases. The partner may still take the case at the standard rate, or offer a custom quote instead:

Where the partner does quote, they review the case and offer pricing, and you approve or decline it before the case proceeds.

The following are not covered by the standard pre-legal agreement:

To submit a new case, go to Create Case in your Debitura account. The system validates eligibility automatically when you submit.