Eligibility criteria (summary)
To qualify for standard "No Cure, No Pay" collection, a case must meet all of these:
Criterion | Requirement |
Minimum amount | $100 USD equivalent (global minimum) |
Claim type | Unpaid Invoice or Loan Repayment |
Dispute status | Not disputed (or unknown) |
Legal status | Not in court or legal proceedings |
Debtor status | Not bankrupt or insolvent |
Time limit | Statute of limitations not expired |
Coverage | Debitura has a partner in the debtor’s jurisdiction |
Industries | Not from a prohibited industry |
Minimum claim amount
All claims must have a principal amount of at least $100 USD (or the equivalent in local currency). This minimum applies globally to all jurisdictions. Claims below $100 USD cannot be submitted to Debitura.
For non-USD claims, the principal is converted using current exchange rates to check eligibility.
Accepted claim types
Two claim types qualify for automatic assignment and standard success fees:
Claim type | Standard pricing? |
Unpaid Invoice | Yes |
Loan Repayment | Yes |
Other claim types (Breach of Contract, Property Damage, Personal Injury, Defamation, Product-Related Claims, Other) require a custom quote from the collection partner.
Dispute status
The Standard Debt Collection Agreement (SDCA) covers undisputed monetary claims only. A case qualifies when the dispute status is either "Not Disputed" or "Unknown."
If the debtor disputes the debt, the case cannot proceed under standard terms. See disputed claims for what happens when a debtor contests the debt.
Jurisdictions and coverage
Debitura operates in jurisdictions worldwide where we have collection partners. The debtor's location determines which partner handles the case. For details on available regions and coverage rules, see Countries and jurisdictions.
For pricing purposes, jurisdictions are grouped as either "European" or "International":
European: All EU countries plus Iceland, Liechtenstein, Norway, the UK, and Switzerland. These cases have lower success fee rates.
International: All other countries worldwide.
Prohibited industries
Debitura does not accept cases from the following industries due to regulatory compliance, legal risk, and operational constraints:
Gambling and online gaming - casinos, sports betting, poker, lottery services, and similar activities where participants risk money for potential winnings
Cryptocurrency and digital assets - crypto exchanges, NFT marketplaces, DeFi platforms, mining operations, and token-based businesses
Multi-level marketing (MLM) - network marketing organisations with multi-level compensation structures and recruitment-based commissions
Adult entertainment and content - pornography, adult streaming services, escort services, and age-restricted sexual content platforms
Cases from prohibited industries are automatically screened during validation. If a case is flagged, it is held for Debitura admin review. The screening focuses on the creditor’s primary business model, so companies that incidentally serve some prohibited-sector clients are not blocked.
When a custom quote is required
You will need a custom quote when:
The claim type is not Unpaid Invoice or Loan Repayment
The debt is disputed by the debtor
The case requires court action or legal escalation
No exclusive partner exists in the debtor's jurisdiction
For custom quote cases, the collection partner reviews the case and offers pricing. You can approve or decline the quote before the case proceeds.
What is excluded
The following are not covered by the standard pre-legal agreement:
Disputed debts: Claims where the debtor contests validity, amount, or payment status
Legal action cases: Cases requiring court proceedings need a separate agreement
Bankrupt or insolvent debtors: Partners cannot collect from insolvent debtors
Time-barred debts: Claims where the statute of limitations has expired
Prohibited industries: Cases from gambling, cryptocurrency, multi-level marketing (MLM), or adult entertainment sectors (see Prohibited industries section above)
Where to create a case
To submit a new case, go to Create Case in your Debitura account. The system validates eligibility automatically when you submit.