What it is
Debitura supports two payment paths depending on where the debtor sends money:
Default flow - The debtor pays you. You deduct your fees and transfer the remainder to the client.
Alternative flow - The debtor pays the client directly. You invoice the client for your fees.
Both flows are fully supported in the platform. Debitura itself never receives funds from debtors or clients.
Why it matters
Knowing which payment flow applies to a case determines how you record the transaction and whether you need to invoice the client. In some jurisdictions, partners are not permitted to receive debtor payments due to local tax or compliance rules. Sometimes debtors also bypass the partner and pay the client directly. Understanding these scenarios ensures correct reporting, accurate revenue tracking, and timely settlement.
How it works
Default flow: debtor pays you
This is the standard payment path for most cases:
You contact the debtor and provide your bank details.
The debtor pays into your account.
You deduct any agreed success fees plus applicable late payment fees or interest.
You transfer the remaining balance to the client, usually within 30 business days.
When you register this payment in Debitura, the platform automatically marks the commission as Paid because you already hold the funds. The payout is recorded and appears in your Partner Balance.
Alternative flow: debtor pays the client
In some cases the debtor pays the client instead of you. This happens when:
Local regulations prohibit you from receiving payments (for example, in India or Bangladesh).
The debtor bypasses you and pays the client directly.
When this occurs:
The client receives the payment from the debtor.
You invoice the client for your success fee and any fees that would have been charged to the debtor. You can have Debitura send the invoice to the client in your name and remind them, or send it yourself from your own system.
The client settles that invoice according to the payment terms of the Standard Debt Collection Agreement (SDCA).
You register the payment in Debitura by choosing "The debtor paid the client directly" under "Who received the payment?". The commission status starts as Unpaid. Once the client pays your invoice, you record the payment on the invoice (Record payment) or update the commission status to Paid. The money goes from the client to you: Debitura does not pay your fee.
Client invoice payment terms
Under the SDCA, the client must transfer your agreed fees within ten (10) Business Days of your invoice. Overdue amounts accrue interest at 12% per annum (or a lower rate if the law of the client's jurisdiction requires it), from the invoice due date until payment is received in full. If the invoice remains unpaid for more than 30 days past the due date, an additional 10% flat late payment fee, based on the invoiced amount, applies. An invoice that Debitura sends for you shows only the due date: the interest and the late payment fee are not shown on the invoice or in Debitura's reminders.
đ Non-Exclusive Partners
Legal Network partners do not pay a revenue share to Debitura. However, you still invoice the client for your fees when payment goes to them directly. The SDCA payment terms apply to all partners.
How to report payments in Debitura
Record payments from your Cases Received list by opening the relevant case and entering the payment details. Specify whether the recipient was you or the client. For step-by-step guidance, see How to report a recovered payment and How to handle direct payments to the client.
What to expect
When you receive the payment, commission is marked Paid automatically and Debitura invoices you monthly for its revenue share.
When the client receives the payment, commission remains Unpaid until you confirm settlement. Update the status once the client pays your invoice, with Record payment on the invoice or in the payment's commission status. Debitura never confirms a payment for you.
All payments and payouts appear in your Partner Balance for reconciliation.
đ Non-Exclusive Partners
Because Legal Network partners pay 0% revenue share to Debitura, you will not receive a monthly platform invoice. You still record payments the same way so case status and reporting remain accurate.