What it is
As a Collection Partner, you can use Debitura in two distinct capacities:
As a Collector: When you receive cases from other Debitura clients for local collection in your jurisdiction.
As a Client: When you submit cases on behalf of your own clients (creditors) for collection elsewhere in Debitura's network.
This article explains the second scenario: when you act as the "Client" by uploading cases for your own end-clients. In this role, you assume all responsibilities of a Client as defined in the SDCA.
Why it matters
Understanding your legal obligations when submitting outbound cases is essential because:
You become contractually bound by the same terms that apply to regular Debitura clients.
Standard success fee pricing applies to cases you submit.
You must have proper authorization from your end-client before placing their case on the platform.
The receiving Collector has exclusive rights to the case during the collection period.
How it works
Agreements involved
When you submit cases as a Client, three agreements come into play:
Agreement | Who signs | When | Purpose |
You (partner) | Inside the platform, before creating cases | Governs pricing, payment handling, collection periods, and obligations when you act as a Client | |
Your end-client must authorize you | Before you submit their case | Authorizes you to act on your end-client's behalf and place their case on the platform |
Authorization from your end-client
Before submitting a case on behalf of your own client, you must obtain proper authorization (such as a power of attorney) from that client. This authorization allows you to:
Place their case on the Debitura platform
Act on their behalf during the collection process
Receive communications and updates about the case
Authorize the assigned Collector to pursue recovery
The exact form of authorization depends on your jurisdiction and agreement with your end-client. Common approaches include a signed power of attorney, a clause in your existing service agreement, or explicit written consent.
SDCA signing requirement
Both Exclusive and Legal Network partners must sign the SDCA before creating or submitting new cases to the platform. The SDCA covers:
No cure, no pay pricing model
Success fee rates based on claim size, region, and age
Six-month exclusive collection period
Payment handling and disbursement
Your obligations as the Client in the workflow
For step-by-step instructions, see How to sign the SDCA.
What to expect
Once you submit a case as a Client:
Debitura matches the case with a local Collector based on the debtor's jurisdiction.
The assigned Collector has exclusive rights to collect the claim for six months.
Standard SDCA pricing applies to the case.
You receive updates through the Debitura platform.
Upon successful recovery, the Collector deducts their success fee and remits the balance.
Where to find your agreements
View and manage your signed agreements in the Partner Portal under Contracts.