Goal
Understand what your success fee will be before you submit a case, so there are no surprises about costs.
Steps
Start a new case
Go to Create Case and enter your debtor and claim information.Review the displayed success fee
Before you submit, the platform calculates and displays the success fee based on your claim amount, the debtor's jurisdiction (European or International), and the age of the debt. This fee is shown as a percentage of the principal amount.Check fee details if needed
If you want to understand how the fee was calculated, see Success fees: how pricing is calculated. Older debts may have surcharges - see Age-based fee surcharges for details.Submit only if you agree
You can close the form without submitting if you do not wish to proceed. No costs apply until the case is submitted and the debt is successfully collected.
Result
After reviewing the displayed success fee, you can decide whether to submit the case. If you proceed and the collection partner recovers the debt, the success fee shown will be deducted from the recovered amount. If no money is recovered, you pay nothing.
What if standard pricing does not apply?
Standard pricing applies only to undisputed claims of type "Unpaid Invoice" or "Loan Repayment." If your case involves a disputed debt or a different claim type (such as breach of contract or property damage), standard pricing may not apply.
In these situations:
The collection partner may accept the case on standard terms anyway - in which case you see the fee upfront as normal.
The collection partner may provide a custom quote - you will receive this quote to review and approve before any work begins. See Custom Quotes for details.
If no exclusive partner is available, your case is sent to Debitura's partner network, where multiple partners can submit quotes. You compare these quotes and select a winner before any costs apply. See Legal quote flow for how this works.
In all cases, you approve pricing before any costs are incurred.
Related
Standard Debt Collection Agreement (SDCA) - the contract that defines success fee terms
Success fees: how pricing is calculated - detailed breakdown of fee tiers