Goal
Access your signed legal agreements with Debitura so you can keep records for compliance, audits, or internal documentation.
Steps
Log in to your Client Portal at app.debitura.com.
Go to Contracts by clicking the link in the navigation menu, or navigate directly to app.debitura.com/Contracts.
View your signed agreements:
Standard Debt Collection Agreement (SDCA): Your signed SDCA appears at the top of the Contracts page. This is the agreement you signed once when you created your account (before uploading your first case).
Power of Attorney (PoA): Each PoA you have signed is listed below the SDCA. You sign a PoA once per collection partner when a case is first assigned to that partner.
Download a document: Click the download button next to the agreement you need. The signed document downloads as a PDF file.
Result
You now have a PDF copy of your signed agreement. The document includes:
The full agreement text
Your electronic signature
The date and time you signed
Understanding your agreements
SDCA (signed once per account): The Standard Debt Collection Agreement defines the relationship between you, Debitura, and your assigned collection partners. It covers success fees, payment handling, the six-month exclusivity period, and both parties' responsibilities. You sign it once when you set up your account. Learn more: Standard Debt Collection Agreement (SDCA): key terms.
PoA (signed once per partner): The Power of Attorney authorises a specific collection partner to act on your behalf for debt recovery. You sign a PoA the first time a case is assigned to a particular partner, and it remains valid for all subsequent cases handled by that same partner. Learn more: Power of Attorney (PoA): what it is, what it authorizes, and when it's signed.