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Collection Partners: Getting started with Debitura as a Legal Network partner

This tutorial walks you through your first steps as a Legal Network partner on Debitura.

What you will accomplish

After completing this tutorial, you will have:

  • Explored your partner portal and understood how tasks drive your workflow

  • Set up and submitted your referral link (backlink) for approval

  • Received your first lead notification

  • Submitted a competitive quote on a case

  • Understood what happens when your quote is selected

  • Learned how to submit cases on behalf of your own clients

This tutorial is for Legal Network partners (also called non-exclusive partners). If you are an Exclusive partner, see Collection Partners: Getting started with Debitura instead. Not sure which type you are? See Understanding partner types: Exclusive vs Legal Network.

Step 1: Sign up

Joining the Debitura network as a collection agency or law firm is simple and free. As a Legal Network partner, you keep 100% of your collected fees - Debitura takes a 0% revenue share. For more on how this works, see Commission models and revenue share.


You just create your account here: https://partner.debitura.com/Authentication/Signup

As a law firm or collection agency you must sign up via our partner portal. The correct signup page is: https://partner.debitura.com/Authentication/Signup

Please DO NOT sign up with a client account here: https://app.debitura.com/Onboarding

With a partner account you can do two things:

A) Receive cases you collect
B) Submit your own cases for collection

In the following we will cover how to get ready for both.

Part A: Getting ready to receive cases:

In order to receive cases from our network you need two things:

A) You need a public Debitura profile
B) You need to add a link on your own website linking to the partner profile

A Step 1: Fill out our form to get a public profile

Log in at partner.debitura.com, then open Settings > Debitura Profile. In the Public Profile block, click Create public profile to open the intake form.

Fill out the form (takes about 5 minutes). Within one week you will receive an email with a draft of your profile for review. While you are there, also take a moment to review Settings and confirm your company details are up to date.

A Step 2: Set up and submit your referral link

Before you can access leads, you must have an active referral link. A referral link is a backlink on your website that points to Debitura.com. This is how Legal Network partners provide value to Debitura in place of a revenue share - you keep 100% of your fees and provide SEO value through the backlink instead.

To set up your referral link:

  1. Add a link to debitura.com on your public website. The link must be visible, public, and direct (no redirects).

  2. Open Settings > Debitura Profile in the partner portal. In the Referral Link block, paste your URL and submit. Only users with the CollectionPartnerAdmin role can submit; if you do not have that role, ask your admin. For step-by-step screenshots, see How to add a backlink to your public Debitura profile.

For a full explanation of why referral links are required, see Referral link requirements for Legal Network partners.

A Step 3: Wait for automated verification

After you submit your link request, it enters a 48-hour automated verification window. Debitura's system runs a headless browser crawl on your URL to confirm two things: that the page loads, and that it contains a dofollow link to debitura.com. There is no manual review - approval and decline happen automatically once the crawl finishes.

During this window, make sure your backlink remains live and publicly accessible. If the crawl succeeds, your status on Settings > Debitura Profile moves to Approved, you receive an approval email, and lead access is granted.

If the crawl fails, your status moves to Link not active, you receive a decline email, and a warning banner appears on the Debitura Profile page explaining that lead access is paused. Fix the issue on your website (or correct the URL) and submit a new URL from the same page. Submitting a new URL while one is pending replaces the pending request and starts a fresh 48-hour window.

A Step 4: Receive your first lead

Once your referral link is approved, you will start receiving lead notifications. A lead is created when a case needs a collection partner and no exclusive partner is available for that jurisdiction, or when a case requires competitive quotes.

When a lead matches your coverage area, you receive a ProvideQuoteForLead task in your Task dashboard. The task takes you to the lead details page where you can review the case information.

You may also receive a test lead during onboarding. Test leads look like real leads but are automatically closed after you submit a quote. They help you practice the quoting process before real leads arrive.

A Step 5: Review the lead and submit a competitive quote

Click the task to open the lead details page. Review the case information, including claim details, debtor jurisdiction, and any supporting documents. You can also ask the creditor questions through the lead chat.

When you are ready, submit your quote. As a Legal Network partner, you set your own pricing. You can choose from:

  • Hourly rate

  • Flat fee

  • Success fee

  • Hybrid (combination of the above)

Your quote should also include a proposed solution and a short explanation of why the creditor should choose you. Multiple partners may bid on the same lead, so a clear and competitive quote helps you stand out.

For step-by-step details, see How to submit a custom quote.

The creditor has up to 120 business hours (approximately 3 weeks) to review all quotes and select a winner. If the creditor does not respond, reminders are sent automatically.

A Step 6: Win a case and begin collection

If the creditor selects your quote, the case is assigned to you. It appears in your Cases Received list and is automatically set to Active status. You can begin collection work immediately.

You are not required to have signed the SDCA to start working on a case you won through a quote - this exemption applies specifically to the network quoting flow. You can begin collection immediately once the creditor selects you.

There is no obligation to quote on every lead you receive. You can decline leads freely and only bid on the cases that fit your practice.

B: Submit cases for your own clients

In addition to receiving leads, you can also submit cases on behalf of your own clients. This is called the managing partner role. You enter the case details through the Submit Case form, and Debitura routes the case to a suitable collection partner in the debtor's jurisdiction. You stay involved as your client's representative and can monitor progress under Cases Submitted.

To submit cases, you must first sign the SDCA. This is the same requirement that applies to Exclusive partners. The submission form is not accessible until the SDCA is signed. See How to sign the SDCA.

Case submission is limited to undisputed cases with claim types Unpaid Invoice or Loan Repayment, and you cannot submit cases in a jurisdiction you already cover yourself. For a full explanation, see Managing partner role: handling cases with other collection partners.

What happens next

Once you are working on a case, the workflow follows the same pattern as any collection partner:

Links to next steps

Developer Docs: Want to automate case submission with the API? See Developer Docs: Collection Partner API.

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