What you will accomplish
After completing this tutorial, you will have:
Explored your partner portal and understood how tasks drive your workflow
Set up and submitted your referral link (backlink) for approval
Received your first lead notification
Submitted a competitive quote on a case
Understood what happens when your quote is selected
Learned how to submit cases on behalf of your own clients
This tutorial is for Legal Network partners (also called non-exclusive partners). If you are an Exclusive partner, see Collection Partners: Getting started with Debitura instead. Not sure which type you are? See Understanding partner types: Exclusive vs Legal Network.
Prerequisites
An active partner account on partner.debitura.com
A confirmed email address
A public website where you can place a backlink to Debitura
Step 1: Log in and explore your partner portal
Log in at partner.debitura.com. After logging in, you land on the Dashboard, which gives you an overview of your cases and pending tasks.
As a Legal Network partner, your primary workspace is the Task dashboard. This is where you will see lead notifications, quote requests, and other action items. Unlike Exclusive partners who receive auto-assigned cases, you receive tasks that point you to leads where you can submit quotes.
Take a moment to review Settings and confirm your company details are up to date.
Step 2: Set up and submit your referral link
Before you can access leads, you must have an active referral link. A referral link is a backlink on your website that points to Debitura.com. This is how Legal Network partners provide value to Debitura in place of a revenue share - you keep 100% of your fees and provide SEO value through the backlink instead.
To set up your referral link:
Add a link to debitura.com on your public website. The link must be visible, public, and direct (no redirects).
In the partner portal, submit a link request. For detailed instructions, see How to add a backlink to your public Debitura profile.
For a full explanation of why referral links are required, see Referral link requirements for Legal Network partners.
Step 3: Wait for link approval
After you submit your link request, it enters a 48-hour hold before an admin can review it. During this time, make sure your backlink remains live and publicly accessible.
The Debitura team reviews your link to confirm it is active, public, and links directly to debitura.com. Once approved, you gain access to the lead marketplace and can start receiving leads.
If your link request is declined, you will be notified and can resubmit with a corrected URL.
Step 4: Receive your first lead
Once your referral link is approved, you will start receiving lead notifications. A lead is created when a case needs a collection partner and no exclusive partner is available for that jurisdiction, or when a case requires competitive quotes.
When a lead matches your coverage area, you receive a ProvideQuoteForLead task in your Task dashboard. The task takes you to the lead details page where you can review the case information.
You may also receive a test lead during onboarding. Test leads look like real leads but are automatically closed after you submit a quote. They help you practice the quoting process before real leads arrive.
Step 5: Review the lead and submit a competitive quote
Click the task to open the lead details page. Review the case information, including claim details, debtor jurisdiction, and any supporting documents. You can also ask the creditor questions through the lead chat.
When you are ready, submit your quote. As a Legal Network partner, you set your own pricing. You can choose from:
Hourly rate
Flat fee
Success fee
Hybrid (combination of the above)
Your quote should also include a proposed solution and a short explanation of why the creditor should choose you. Multiple partners may bid on the same lead, so a clear and competitive quote helps you stand out.
For step-by-step details, see How to submit a custom quote.
The creditor has up to 120 business hours (approximately 3 weeks) to review all quotes and select a winner. If the creditor does not respond, reminders are sent automatically.
Step 6: Win a case and begin collection
If the creditor selects your quote, the case is assigned to you. It appears in your Cases Received list and is automatically set to Active status. You can begin collection work immediately.
You are not required to have signed the SDCA to start working on a case you won through a quote. You can begin collection immediately once the creditor selects you.
There is no obligation to quote on every lead you receive. You can decline leads freely and only bid on the cases that fit your practice.
Step 7: Submit cases for your own clients
In addition to receiving leads, you can also submit cases on behalf of your own clients. This is called the managing partner role. You enter the case details through the Submit Case form, and Debitura routes the case to a suitable collection partner in the debtor's jurisdiction. You stay involved as your client's representative and can monitor progress under Cases Submitted.
To submit cases, you must first sign the SDCA. This is the same requirement that applies to Exclusive partners. The submission form is not accessible until the SDCA is signed. See How to sign the SDCA.
Case submission is limited to undisputed cases with claim types Unpaid Invoice or Loan Repayment, and you cannot submit cases in a jurisdiction you already cover yourself. For a full explanation, see Managing partner role: handling cases with other collection partners.
What happens next
Once you are working on a case, the workflow follows the same pattern as any collection partner:
Provide monthly updates on each active case. See Monthly update cadence rules.
Report recovered payments when you collect on a case. See How to report a recovered payment.
Communicate with clients through the built-in case chat. See How to communicate with clients in Debitura.
Track your tasks to stay on top of SLA deadlines. See How to use Tasks to meet SLA deadlines.
As a Legal Network partner, you keep 100% of your collected fees - Debitura takes a 0% revenue share. For more on how this works, see Commission models and revenue share.
Links to next steps
Developer Docs: Want to automate case submission with the API? See Developer Docs: Collection Partner API.
