Goal
Add a visible link on your website that points to Debitura, then submit the link in the partner portal where it is automatically validated and reviewed so you can access leads.
đ Non-Exclusive Partners
This step is required to complete onboarding. You cannot view lead details or submit quotes until your referral link is verified.
Before you begin
You need access to edit your firm's public website (footer, about page, or partners page).
You must be logged in to the Debitura partner portal.
Step 1: Find your public Debitura profile URL
Log in to the partner portal.
Go to Settings > Debitura Profile.
Copy the URL shown for your public company profile on Debitura.com.
Step 2: Add a link to your website
Place a link to Debitura in a visible location on your public website. Common placements include:
Website footer
About page
Partners or affiliates page
The link must be:
Active - not archived or removed
Public - visible on your public website (not behind a login)
Direct - links to debitura.com (not through redirects)
Example link text:
"Debt Collection Platform: Debitura"
"We work with Debitura to provide international collection services"
"Powered by Debitura's debt collection network"
Want to use the Debitura logo?
A plain text link is fully sufficient to meet the verification requirement. If you'd prefer to display the Debitura logo on your website (instead of, or alongside, a text link), you can download our logo files (for both white and dark backgrounds) and copy a ready-made HTML snippet here: www.debitura.com/how-to-add-the-link.
Step 3: Submit your link from Settings > Debitura Profile
Submission is self-serve from your Debitura Profile settings page. Only users with the CollectionPartnerAdmin role can submit a URL; other users see a permission-denied modal.
In the partner portal, go to Settings > Debitura Profile.
In the Referral Link block, enter the full address of the exact page on your own website where your link appears (for example
yourfirm.com/about-us), not just your homepage, and save. This is the address of a page on your own website, not your Debitura profile address. The check only looks at the page you submit.When you save, the portal checks the page straight away: it must load and contain a dofollow link to debitura.com. Addresses on debitura.com, social media, review sites and cloud storage are refused. If the check fails, the address is not saved and the portal shows a message on the spot. For a refused address, the message asks you to use a page on your own website, and the address stays in the field so you can correct it and save again.
When the check passes, your link is saved and the status changes to Pending review. It is not approved yet: approval comes from a second automated check. That check runs every 6 hours and picks up every pending link that is at least 48 hours old, so your link is approved or declined about two days after you save it (between 48 and 54 hours), and we email you the result. Keep the link publicly accessible while you wait.
The second check confirms the same two things: that the page loads, and that it contains a dofollow link to debitura.com. After it runs, your status updates to:
Approved - the check found a qualifying dofollow link. You can now open leads that require a verified link.
Link not active - the second check did not find a qualifying link, for example because the link was removed from the page after you saved it. The request is declined, we email you, and a warning appears on the Debitura Profile page. If you have never had a link approved, leads that require a verified link stay blocked until a corrected submission is approved. If you were replacing a link that was already approved, your earlier approved link stays active and the page shows it separately.
Only one link can be pending at a time. From the Debitura Profile settings page you can change the URL while a link is Pending review: the new URL replaces the pending one (it never adds a second) and the waiting time restarts, so the new link is approved or declined about two days (48 to 54 hours) after the change, not after your first submission. From the window that opens when you try to open a lead without an approved link, you cannot submit while a link is pending: it shows "Your website link is already awaiting review." If a replacement URL fails the check when you save it (the page does not load, or has no dofollow link to debitura.com), the old pending link has already been removed: nothing is pending, and you need to submit again. If you already had an approved link, it stays active while the new one is pending, so leads that require a verified link still count it. A declined request is not checked again automatically, so after a decline, fix the link or URL and submit a new request.
Result
After approval, you will be able to:
View full lead details
Submit quotes on cases
Participate in the lead marketplace
đ Non-Exclusive Partners
Keep the link active and public on your website for as long as you take part in the Legal Network. If you later submit a replacement URL and it is declined, your status shows Link not active, but your earlier approved link stays active and the Debitura Profile page shows it separately.
Edge cases
What if I do not have a website?
You need a public website with a visible link to Debitura to meet the referral link requirement. If you do not have a website, consider creating a basic online presence or contact Debitura support to discuss alternatives.
What if my link request is rejected?
If the portal refuses the address when you save, or your request is later declined, first check that the address you submitted is the page that carries the link. The check only looks at that page, so a homepage address fails when the link sits on your About page. Then review the link requirements (active, public, direct) and ensure your link is clearly visible on your website. Update your link and submit a new request.